Customer Service and Cell Phone Stores
The experience of getting a cell phone I would put somewhere between buying a car and grocery shopping. On one hand, you are making a longer term commitment due to the cell phone plan you must decide upon. On the other hand, there are so many choices and options that cell phones at each level are getting to be like a commodity market. When you go to store to get a cell phone, have you ever wanted to talk to someone and walk out without committing to think it over? It can be done, but (like the sales people on a car lot) the sales representatives will make it difficult to do. And if you do try to go back, you aren’t likely to find the same rep you talked to. That makes continuity on the purchase somewhat difficult.
Those problems go away with MyWirelessRep. First of all, there are not an overwhelming number of choices. Then you can easy contact the rep once or twice or as many times as you want before committing to anything. Simply go that rep’s MyWirelessRep website and note their contact information. One of the advantages that web shopping offers over traditional in store shopping is the low pressure ease of purchase. Thanks to MyWirelessRep, that advantage extends to the cell phone market.
